We can help you resolve common problems and issues by walking you through a few questions. Begin by choosing a troubleshooter category.

Training events are occasionally scheduled and class schedules can be found at:

Energyplus -
OpenStudio -
Requesting Help (19318 Views)
Occasionally, help may be required to explain the simulation results or to request additional information on simulation techniques
Getting Started (3456 Views)
There are several documents and tutorials available to better understand the Energyplus simulation environment
Various issues when running a simulation
Simulations usually proceed without problems. If problems do occur, additional diagnostics are available when necessary.
There are times when customized simulations require the use of external software. There is also an energy management system program included with Energyplus that allows manipulating program execution when necessary.